Mamak25 is committed to protecting the privacy and security of every member's personal information. This document clearly explains how we collect, use, store, and protect your data — in plain language.
Our Privacy Commitment
Six core data protection principles we practise every day to safeguard the personal information of mamak25 members.
All personal data and financial transactions are transmitted using 256-bit SSL encryption. Sensitive information in our databases is stored in encrypted form and cannot be read even by internal staff without authorization.
Only authorised staff with a clear operational need are permitted to access members' personal data. All access is logged and periodically audited to ensure no unauthorised access occurs.
Mamak25 has never sold, rented, or traded member personal information to any third party for marketing purposes. Your data is used solely to operate the services you use.
The mamak25 Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We process personal data only on a lawful basis and for clearly stated purposes.
Member data is stored in enterprise-grade data centres with multi-layered physical and digital protection. Data backups are performed automatically and encrypted to prevent loss or breach.
Mamak25 members have the right to access, correct, delete, and object to the processing of their personal data. We make this process straightforward through responsive, easily accessible support channels.
This Privacy Policy describes mamak25's privacy practices regarding the collection, use, storage, and disclosure of personal information we receive from you as a member or visitor of the mamak25 platform.
We understand that privacy is a serious matter. When you entrust your personal information to us, we take that responsibility seriously. This policy is written in plain language so you know exactly what happens with your data.
This Privacy Policy applies to all mamak25 services, including the mamak25.pro website, Android and iOS mobile apps, and all our official communication channels. By using the mamak25 platform, you agree to the terms of this Privacy Policy.
Mamak25 collects personal information from you through several methods. Below are the categories of information we collect and the reasons for doing so:
| Data Categories | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification (KYC) & legal compliance |
| Contact Information | Email, phone number, address | Account communications & notification delivery |
| Financial Information | Bank name, account number, transaction records | Deposit & withdrawal processing |
| Usage Data | Game history, wagering logs, session duration | Service improvement & fraud detection |
| Technical Data | IP address, device type, web browser | Account security & platform analytics |
| Communication Data | Support chat records, emails, complaints | Customer service records & improvement |
We only collect information that is strictly necessary for the stated purposes. Should you choose not to provide certain information, some platform features may not be fully available — for example, withdrawals cannot be processed without completed KYC verification.
Mamak25 uses the personal information collected for the following purposes, and no more:
Mamak25 does not sell or rent member personal information to any third party. However, in operating the platform, we may share information with the following parties on a strict and lawful basis:
All third parties that receive member personal data are required to comply with data protection standards equal to or exceeding those we maintain. mamak25 conducts regular compliance checks on all third-party partners.
Mamak25 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or block cookies through your web browser settings. However, blocking essential cookies may affect the functionality of the mamak25 platform. For more information on managing cookies, refer to your browser's help documentation.
Mamak25 implements multiple layers of technical and organizational security to protect member personal information from unauthorized access, disclosure, modification, or destruction.
All communications between your device and mamak25 servers are encrypted using the latest TLS protocol.
An additional security layer via 2FA protects your account even if your password is compromised.
Automated monitoring systems watch for suspicious activity around the clock and trigger immediate alerts.
Independent third-party security audits are conducted regularly to ensure our systems remain robust.
While we take all reasonable precautions, no security system is entirely foolproof. In the event of a security incident involving your personal data, we will notify you within the timeframe required by applicable law.
Mamak25 retains your personal information for as long as necessary to fulfill the purpose for which it was collected, subject to applicable legal and regulatory requirements.
When personal data is no longer required, we will delete or anonymise it securely using industry-standard data deletion methods. You may also request early deletion of your data by contacting our team, subject to applicable legal retention obligations.
As a mamak25 member and an individual protected under Malaysia's PDPA, you have the following rights regarding your personal information:
Requesting a copy of the personal information we hold about you.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of personal data subject to legal obligations.
Objecting to the processing of your data for direct marketing purposes.
Receiving your data in a structured, machine-readable format.
Requesting restriction of data processing in certain circumstances.
To exercise any of the above rights, please contact the mamak25 Privacy team through the available support channels. We will process your request within 30 calendar days. In some cases, we may require additional identity verification before processing your request.
The mamak25 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
If we discover that we have collected personal information from a person under the age of 18, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who find that their child has registered on the mamak25 platform are advised to contact our support team immediately.
The mamak25 platform may contain links to third-party websites or services, particularly those related to game providers or payment methods. This Privacy Policy does not apply to those third-party websites or services.
Mamak25 is not responsible for the privacy practices of third-party websites and encourages you to read their own privacy policies before providing any personal information. Access to third-party sites is at your own risk.
Mamak25 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Updated" date at the top of this document indicates the date of the most recent amendment.
For material amendments that significantly affect your privacy rights, we will provide clear notice via:
Your continued use of the mamak25 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. If you disagree with any amendments, you have the right to close your account and request data deletion subject to applicable retention obligations.
If you have any questions, concerns, or complaints regarding how mamak25 handles your personal information, our Privacy team is ready to assist through the following channels:
Please include "Privacy Inquiry" or "Data Request" in your message subject line so we can route your request to the right team faster. We are committed to responding within 5 business days for all privacy-related inquiries.
If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority in your jurisdiction.
Your Data Is Safe With Us
With enterprise-grade data encryption, full PDPA compliance, and a no-data-selling commitment, you can enjoy all mamak25 games with confidence. Over 1,000 games are waiting for you today.